Frequently Asked Questions – Home Security

We serve around a 50 mile radius around our office address: 1015 Nine North Drive, Suite 100, Alpharetta, GA.

If an emergency occurs, our 24/7 monitoring team will immediately contact you and dispatch Atlanta’s most local authorities if necessary. We prioritize fast response times when it comes to calling the police to ensure your safety and peace of mind. Being a U.L certified alarm company, we ensure that your alarm is communicating properly with our monitoring stations to ensure your safety and peace of mind. 

Yes! Callaway Security offers smart home automation and integration to make your home safer and more convenient. Our Alarm.com-powered systems allow you to control and automate various smart devices, including:

✔ Smart Locks – Lock and unlock doors remotely.
✔ Smart Thermostats – Adjust your home’s temperature from anywhere.
✔ Smart Lighting – Automate lights for security and energy savings.
✔ Garage Door Control – Open or close your garage remotely.
✔ Security Cameras & Video Doorbells – View live footage and receive motion alerts.
✔ Voice Control – Integrates with Amazon Alexa and Google Assistant for hands-free control.

With Callaway Security’s smart home solutions, you can monitor, automate, and control your entire home from the Alarm.com mobile app. Contact us today to learn more!

The cost of a home security system varies based on the equipment, features, and monitoring plan you choose.

1. Equipment Costs

• Basic security systems start at $150-$500 for essentials like door sensors and a control panel. 
• Advanced systems with cameras, smart locks, and home automation can cost upwards of $700 or more.

2. Professional Monitoring Costs

• Callaway Security offers affordable 24/7 monitoring plans, typically starting at $19.99/month to $27.99 per month with 5 cameras or less, depending on the features. With more than 5 cameras, the monthly monitoring fee increase by a few dollars. 

3. Installation Costs

• Professional installation from Callaway Security & Sound ensures optimal performance and usually costs anywhere from $99-$500, depending on the systems features and size of the house or business.

4. Customization & Add-Ons

• Adding security cameras, video doorbells, motion sensors, and smart home integrations will increase costs but enhance protection.

Callaway Security provides custom security solutions to fit any budget. Contact us today for a personalized quote!

Not necessarily. Many modern home security systems use cellular or internet connections to communicate with the monitoring center, so a landline is not required.

Yes, some home security systems offer DIY installation, but professional installation is often the better choice for reliability and full protection.

DIY Installation

✔ Easier with wireless systems
✔ No installation fees
✔ Suitable for small apartments or basic setups
✖ Risk of improper setup
✖ No professional guidance for best sensor placement

Professional Installation (Recommended)

✔ Ensures correct sensor placement for maximum coverage
✔ Includes expert setup and testing to avoid false alarms
✔ Integrates with existing wiring and smart home devices
✔ Comes with ongoing support and troubleshooting
✔ Callaway Security’s professionals ensure your system is fully optimized and ready to protect your home

If you want a hassle-free, fully customized security solution, Callaway Security’s expert technicians are here to help. Contact us for a professional installation today!

When choosing a home security system, look for these essential features to ensure maximum protection and convenience:

1. 24/7 Professional Monitoring

• Ensures fast emergency response for break-ins, fires, and medical alerts.
• Callaway Security’s monitoring center is UL-listed for reliability.

2. Intrusion Detection

• Door & window sensors alert you to unauthorized entry.
• Motion detectors trigger alarms if unexpected movement is detected.

3. Smart Home Integration

• Control your security system, smart locks, cameras, and lights remotely via the Alarm.com app.
• Automate your home with schedules and voice control.

4. Security Cameras with Remote Access

• Indoor & outdoor HD cameras with night vision provide real-time monitoring.
• Video doorbells let you see and talk to visitors from anywhere.

5. Fire, Carbon Monoxide & Flood Detection

• Monitored smoke and CO detectors ensure a rapid response to emergencies.
• Water leak sensors help prevent costly damage.

6. Wireless & Cellular Backup

• Wireless systems eliminate the risk of cut phone lines.
• Cellular backup keeps your system active even if Wi-Fi goes down.

7. Mobile Alerts & Remote Access

• Get instant alerts for alarms, motion detection, and door access.
• Arm and disarm your system from your smartphone.

8. Customization & Expandability

• Choose a system that allows you to add devices as your security needs grow.
• Callaway Security offers custom-built security solutions for any home.

Want expert guidance? Contact Callaway Security for a personalized home security plan today!

Choosing the right security system depends on your home’s size, security needs, and budget. Here’s what to consider:

1. Professional Monitoring vs. Self-Monitoring

   • Callaway Security’s 24/7 professional monitoring ensures emergency response when you need it.
   • Self-monitoring systems rely on your ability to respond to alerts.

2. Wired vs. Wireless Systems

   • Wireless systems are easier to install and work with smart home devices.
   • Wired systems are ideal for long-term stability but require professional installation.

3. Smart Home Integration

   • If you want remote control, look for Alarm.com-powered smart security systems that allow you to monitor cameras, locks, and alarms from your phone.

4. Types of Protection

   • Intrusion detection (doors, windows, motion sensors).
   • Fire and CO monitoring for complete home safety.
   • Security cameras for real-time video surveillance.

5. Scalability & Customization

   • Choose a system that allows you to add features like cameras, door locks, or automation later.
   • Callaway Security provides custom solutions to match your needs.

6. Budget & Contract Options

   • Compare upfront costs, monthly monitoring fees, and contract flexibility.
   • Callaway Security offers affordable plans, including no-contract options.

For expert recommendations and a custom security solutions, contact Callaway Security today!

Yes, a home security system is a valuable investment for your safety, property protection, and peace of mind. Here’s why:

• Deters Crime – Homes with security systems are less likely to be targeted by burglars.
• 24/7 Protection – Callaway Security offers professional monitoring that responds immediately to break-ins, fires, or medical emergencies.
• Smart Home Integration – Control your system remotely, receive alerts, and automate features for added convenience.
• Insurance Savings – Many homeowners save on insurance premiums with a monitored security system. Request insurance certificate. 
• Increases Property Value – A professionally installed system can boost home value and appeal to buyers.
• Protects Against More Than Theft – Our systems also monitor for fire, carbon monoxide, and water leaks, reducing costly damages.

With Callaway Security, you get reliable, customizable security solutions that fit your needs and budget. Contact us today for a free consultation!

A home security system provides protection, convenience, and peace of mind. Here are the key benefits:

• 24/7 Monitoring & Emergency Response – Callaway Security’s professional monitoring ensures quick response to break-ins, fires, and medical emergencies.
• Burglary & Intrusion Prevention – Visible security systems deter criminals, reducing the risk of break-ins.
• Smart Home Integration – Control your alarm, locks, lights, and thermostat remotely with our Alarm.com-powered solutions.
• Fire, Carbon Monoxide & Flood Detection – Stay protected with monitored smoke, CO, and water leak sensors that alert you and emergency responders.
• Lower Home Insurance Costs – Many insurance companies offer discounts for homes with a monitored security system.
• Peace of Mind – Whether you’re at home or away, you can monitor your property in real time via security cameras and mobile alerts.

Callaway Security provides customized security solutions to fit your needs. Contact us today to learn more!

While no security system is completely hack-proof, Callaway Security’s systems are designed with advanced encryption and security protocols to prevent unauthorized access. Most basic alarms are secure. If you are using our Alarm.com package, we recommend the following best practices to enhance security:

• Use a strong, unique password for your account and change it regularly.
• Enable two-factor authentication (2FA) for added protection.
• Regularly update the app when updates are released to patch potential vulnerabilities.
• Secure your Wi-Fi network with a strong password and WPA3 encryption.