We're a family business in Alpharetta, and we've never sold to a national chain. The same family that started this company in 1991 still runs it, and the technician who shows up at your door works for us — not a franchise three states away.
Thirty-five years is a long time to do anything. We've watched national companies move into Atlanta, buy up the local guys, and turn service calls into hold music. We went the other way. We stayed family-owned, stayed local, and built the business one customer at a time.
Most of our new work still comes the same way it always has — a neighbor tells a neighbor, or someone we helped years ago calls back for their next house. We never built this on door-knockers or 36-month contracts with fine print. We built it on showing up and doing the job right.
When you call us, we want to understand your property before we sell you anything. What are you actually worried about? What's the layout? What's worth protecting and what's overkill? Then we design around that. No two homes get the same system, because no two homes have the same risks.
Best Home Security & Automation Company — Alpharetta
2025 Award
Best Home Security & Automation Company — Sandy Springs
2025 Award
Best of Georgia Security Company
Georgia Business Journal — 2024
A security system isn't a one-time sale to us. We design it, install it right, and we're still here when you need us years later.
We start by walking the property with you. We look at the layout, talk through what worries you, and design from there intrusion, fire, cameras, access control, and automation where it makes sense.
Systems need attention over the years. When something needs a look, you reach our team here in Alpharetta — not a national dispatch line reading from a script. The people who installed it are the people who service it.
Your system is watched around the clock through UL-listed monitoring centers. When an alarm trips, it's verified and the right response goes out — whether you're home, at work, or out of town.
Your alarm signals go to our local monitoring station approved by Underwriters Laboratories (UL). That means they meet national standards for backup power, staffing, redundancy, cybersecurity, and emergency response.
When your alarm goes off, a trained operator handles it using proven verification and response steps. Redundant systems mean the signal still gets through even if one path fails.
We're licensed and insured for residential and commercial work across Metro Atlanta. We follow the codes, and we test and explain everything before we call a job done. You'll know how your system works before we leave.
We hold every license the state requires to do low-voltage security and NFPA compliant fire alarm work in Georgia.
We opened in 1991 in Alpharetta and we've been family-owned ever since — more than 35 years. We've never been bought by or rolled into a national security company, and we don't plan to be.
Yes. We're based at 1015 Nine North Drive, Suite 100, Alpharetta, GA 30004, and we've been independently owned by the same family since day one.
We work across Metro Atlanta — Alpharetta, Roswell, Johns Creek, Sandy Springs, Buckhead, Dunwoody, Marietta, Smyrna, Kennesaw, Cumming, Canton, Woodstock, Lawrenceville, Duluth, Buford, Gainesville, Dawsonville, Brookhaven, and the towns around them. If you're not sure you're in our area, just call and ask.
Yes. We hold Georgia Low Voltage Contractor License LVA-004658 and Business License 9700158, both from the State of Georgia. Every job runs under our license and insurance.
We're an Alarm.com Authorized Service Provider. Alarm.com is a professional-grade platform that ties your alarm, cameras, smart locks, thermostat, and remote access together in one app, so you control everything from your phone.
We only work in Metro Atlanta, and our own licensed technicians handle every install and service call. No door-to-door reps, no prepackaged bundles, no script. We've served the same area for 34+ years, and when you call, you reach us not a queue.
Yes. All of our monitoring runs through our UL-listed monitoring station that meets national standards for redundancy, staffing, backup power, and emergency response. Someone is always watching, even when you can't be.
Whether you're planning a new system, replacing old equipment, or just want a straight answer about what your property needs, we're glad to talk it through. No pressure, no packages, no national script — just a local company that's done this for 35 years.
Schedule a ConsultationCallaway Security & Sound | Alpharetta, GA | Est. 1991 | LVA-004658 | Last updated: June 2026
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