Give your home an added layer of protection with professional home alarm monitoring from Callaway Security. A monitored alarm system provides more than a siren when an alarm is triggered—it helps ensure that a security event receives attention even when you are not home. When your alarm detects a potential break-in, fire, or other emergency, the monitoring service can respond according to your customized emergency plan and help connect you with the appropriate assistance. With reliable monitoring working alongside your alarm system, you can have greater confidence that your home is protected around the clock.
Professional alarm monitoring connects your security system to a monitoring center that can respond when an alarm signal is triggered. When a burglary, fire, or emergency alert is received, trained operators verify the signal and help coordinate police, fire, or medical response if needed.
Homeowners across Metro Atlanta rely on monitored alarm systems to help protect their homes, families, and property, especially when they're away or unable to respond themselves. Founded in 1991, Callaway Security™ provides 24/7 home alarm monitoring backed by experienced technicians, responsive local support, and systems designed to perform reliably in real-world conditions.
When an alarm is activated, your security system sends an alarm signal to our professional monitoring center in Georgia. Trained operators review the alert, follow the Enhanced Call Verification protocol, and attempt to contact you to confirm the situation. If contact can't be made or an emergency is confirmed, the monitoring center coordinates with local police, fire, or medical responders when appropriate. This process helps reduce false alarms while ensuring real emergencies receive a timely response.
An alarm signal is received by the monitoring center.
Verification steps are completed using Enhanced Call Verification.
Emergency services are contacted if needed.
Callaway Security provides UL-listed home alarm monitoring with several service options. If you already have a compatible system installed, it may be possible to activate monitoring without replacing your equipment.
Reliable 24/7 professional monitoring for burglary alarms and emergency alerts. Ideal for homeowners who already have a compatible security system installed.
Request Monitoring QuoteIncludes professional monitoring plus mobile control through the Alarm.com app. Arm or disarm your system remotely, view event history, and receive instant alerts.
Request Monitoring QuoteIncludes full remote access plus up to four HD security cameras with live streaming and video clip storage. Video doorbell options available.
Request Monitoring QuoteAsk about our senior citizen monitoring discount. Ready to activate monitoring? Call (770) 395-9692 or request a monitoring quote above.
All plans include 24/7 professional alarm monitoring. Remote access adds app control. Camera plans add live viewing and video clips.
| Includes | Basic MonitoringFrom $22/mo | Monitoring + Remote Access$27.99/mo | Remote Access + Cameras$37.99/mo, up to 4 cameras |
|---|---|---|---|
| 24/7 professional monitoring | ✓ | ✓ | ✓ |
| Dispatch when alarm is verified | ✓ | ✓ | ✓ |
| Mobile app alerts | — | ✓ | ✓ |
| Arm / disarm remotely | — | ✓ | ✓ |
| Event history & user management | — | ✓ | ✓ |
| Live camera viewing | — | — | ✓ |
| Video clips & recording options | — | — | ✓ |
| Cameras | — | — | Up to 4 |
| Best for | Simple, reliable monitoring | Control + alerts on your phone | Visibility + video verification |
Need more? Call for pricing on additional cameras or custom configurations.
UL-listed alarm monitoring means your security system is supported by professionally operated monitoring centers that meet independently verified safety and performance standards, helping ensure dependable operation and consistent response procedures.
UL-listed monitoring centers are evaluated against established operational criteria covering reliability, staffing, redundancy, and emergency response procedures.
UL-listed alarm monitoring is widely recognized across the insurance industry and may help satisfy documentation or verification requirements requested by many carriers.
A single monitoring platform can oversee intrusion alarms, fire detection, carbon monoxide alerts, and medical panic devices, simplifying protection without multiple monitoring services.
As a provider offering UL-listed alarm monitoring, we can supply monitoring verification or documentation upon request if required by your insurance carrier.
Many insurance providers offer premium discounts for professionally monitored security systems supported by UL-listed monitoring centers. These discounts are commonly in the range of 5–10%, depending on your insurance carrier, policy type, and level of protection.
We're not an insurance provider. Discount availability and amounts vary by carrier, state, and policy, and not all policies apply credits for monitored systems. Always confirm eligibility and requirements directly with your insurer.
Ask your insurance provider what documentation they require, such as monitoring verification or smoke and CO coverage.
Select the monitoring level that fits your home and coverage needs.
We'll provide documentation after activation, upon request, if you're an active customer.
Professional alarm monitoring backed by experience, clear communication, and reliable service.
Alarm signals are monitored around the clock by a UL-listed monitoring center. Alerts are handled promptly so verified emergencies get the attention they deserve.
Straightforward monitoring plans designed to fit different needs, from basic monitoring to remote access and video, without long-term contracts or unnecessary add-ons.
Our monitoring systems use secure cellular communication rather than traditional landlines, helping maintain monitoring during common service interruptions.
Our technicians activate and verify monitoring communication so your system reports correctly, confirming signal transmission and full operation.
Founded in 1991, Callaway Security™ is locally owned and operated, serving homeowners across Metro Atlanta and North Georgia with responsive, local support.
Answers to what Metro Atlanta homeowners ask us most about alarm monitoring.
In many cases, yes. If you already have a compatible system installed, it may be possible to activate monitoring without replacing your equipment. We'll confirm compatibility during your consultation.
If contact can't be made, or an emergency is confirmed, the monitoring center coordinates with local police, fire, or medical responders when appropriate, following the Enhanced Call Verification protocol.
It can, depending on your insurer. Many providers offer discounts, commonly in the 5–10% range, for professionally monitored systems supported by UL-listed monitoring centers. Discount availability and amounts vary by carrier, state, and policy, so it's best to confirm directly with your insurer.
Our plans are designed to be straightforward, without long-term contracts or unnecessary add-ons. We'll walk you through the options during your consultation.
Basic Alarm Monitoring covers 24/7 professional monitoring. Remote Access Monitoring adds mobile app control, arm/disarm, and event history. Remote Access + Video Monitoring adds up to four HD cameras with live streaming and video clip storage.
Yes. Ask about our senior citizen monitoring discount when you request your quote.
Professional alarm monitoring backed by experience, clear communication, and reliable service. Let's find the right plan for your home.
Don’t see your city listed? Call 770-395-9692 or contact us and we’ll confirm service availability. You can also view our full service area.
