STEP 01
System Review
We review your existing alarm panel, communication method, and how the system is currently configured. This helps determine compatibility and next steps.
If you already have a business security system, you may not need to replace it to get better monitoring. Maybe you are tired of your old alarm monitoring company taking 2 weeks to fix your alarm or have an outrageous monthly fee. Many business owners upgrade or switch their alarm monitoring to Callaway Security™ for reliable service and local support; all while keeping their existing equipment.
Business monitoring depends on more than the monthly rate. It depends on your building layout, your operating hours, who should be contacted first, and how your system is configured. That is why most commercial monitoring starts with a short appointment, so we can walk the property and give you accurate pricing and recommendations.
Commercial monitoring is handled differently than residential security systems. The goal is to confirm compatibility, avoid downtime, and make sure alarms are routed correctly before monitoring goes live.
We review your existing alarm panel, communication method, and how the system is currently configured. This helps determine compatibility and next steps.
Contact lists, schedules, and response instructions are set up based on how your business operates, not generic defaults.
Signals are tested to confirm alarms reach the monitoring center correctly and are handled according to your instructions.
Once testing is complete, monitoring is activated and your staff is shown what to expect if an alarm occurs.
Keep your existing system. Upgrade your monitoring. No unnecessary hardware swaps.
Many business owners switch their alarm monitoring to Callaway Security™ without replacing their existing system. If your current alarm equipment is compatible and working properly, we can move your monitoring service with no system replacement required.
Our team handles the transition — from verifying your panel to activating professional monitoring — so there’s no downtime and no confusion.
If we discover compatibility issues or locked equipment, we’ll review your options and any pricing before proceeding.
Don’t see your city listed? Call 770-395-9692 or contact us and we’ll confirm service availability. You can also view our full service area.
