Callaway Security & Sound
Alarm.com Support
Step-by-step help for managing your Alarm.com security system, cameras, notifications, user codes, automation and connected devices.
Browse Support
Choose a category to find help with your Alarm.com system.
Alarm.com App
Learn the basics of using the Alarm.com mobile app
and navigating your security system.
View app guides →
Security System
Arm and disarm your system, manage user codes,
bypass sensors and review system activity.
View security guides →
Notifications
Create alerts for alarms, doors, users,
arming reminders and important system activity.
View notification guides →
Cameras & Video
View live cameras, saved clips, recording rules,
video analytics and camera notifications.
View video guides →
Automation
Control smart locks, thermostats, garage doors,
scenes and other connected devices.
View automation guides →
Device Guides
Hardware instructions, charging, batteries,
maintenance and device-specific help.
View device guides →
Popular Guides
Quick answers to some of our most common customer questions.
Still need help?
Callaway Security & Sound customers can contact our support team for additional assistance.